Windows would automatically search for the latest version and install it if available.
Also, if you see more than one device driver, don’t be shocked as you can easily configure them separately.ģ) Select the audio driver and click on update driver.
If your mic isn’t muted and still working, then proceed to the next steps.Īnother way of resolving headphone jack not working on a laptop is to check device drivers for thatġ)Open device manager by typing it in the search bar at the bottom right of your screen.Ģ) You will find an option named “sound video and game controllers,” expand it and click on the driver under it. If you want to test your headphones then manually,ġ)Go to your sound settings by searching it in the start menu.Ģ) Scroll down until you see “test your microphone” left-click it. If your headphone comes with a 3mm microphone jack, disconnect and then reconnect the cable and make sure it is plugged into the microphone jack. You can even disconnect and then reconnect it to another available port if your microphone is in with a USB connection. BROKENīefore moving toward software solutions, make sure to check the microphone hardware and then test it. Trust me, it will be quite sad if you found out that your mic was merely muted after spending hours changing settings, Uninstalling and Reinstalling drivers, and ruining your audio settings. Many headsets have a button on them or a particular switch that can easily toggle to mute and unmute your mic. If your headphone jack isn’t working on your headset, the first thing you can do is to make sure your headphone is not muted. Check the default format of the headphones.To protect your privacy, do not post any personal information. *This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. Thoroughly research any product advertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. Standard Disclaimer: This is a non-Microsoft website. Have a wonderful day ahead and stay safe. Once downloaded and installed restart your computer and test the headphone audio.
Once uninstalled, go to this link and download and install the driver. If issue persist, proceed with these steps. Restart your computer and test the audio.
Uncheck the box to "Allow Application to take exclusive controls on this device" Click the Levels tab, then drag the volume slider towards the largest value. Right click Headphone and click Properties. Right-click it again and select Set as Default Device. Right click the Headphone and click Enable. In Control Panel, select Large icons from the View by drop down menu.
Look for Audio driver that was installedĬonnect the headphone and proceed with these steps. Expand the Sound and Video Game Controllers If the headphone works using a different device proceed with the steps below. If it does the same using a different device means that the headphone is faulty. Let us work together to sort this out.įirst try to connect the headphone using a different device or computer for us to check if the issue is with your computer or the headphone itself. My name is Carlo, I am also using Windows 10 pc and community member like you.